TERMS AND CONDITIONS

Last updated: 2025-10-20

  1. Introduction

Welcome to PAULINE GOYARD (“Company”, “we”, “our”, “us”)! These Terms of Service (“Terms”) govern your use of our website located at www.paulinegoyard.com (the “Service”) operated by PAULINE GOYARD.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use. Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). If you do not agree with them, please contact us at hello@paulinegoyard.com.

  1. Communications

By using our Service, you agree to receive communications from us, including newsletters, promotions, and important updates. You may opt out at any time.

  1. Purchases

To purchase any product or service, you may be asked to supply certain personal and payment information. You represent that the information is accurate and that you are authorized to use the provided payment method. We use third-party services for payment processing and reserve the right to refuse or cancel orders.

  1. Contests and Promotions

Promotions may have separate terms that supersede these Terms. Please review them before participating.

  1. Subscriptions

Some services are subscription-based. By subscribing, you authorize recurring charges. You may cancel anytime through your account or by contacting us. Failure to provide valid payment may result in termination.

  1. Free Trial

We may offer free trials. If billing info is required, you will not be charged until the trial ends. We reserve the right to modify or cancel trials at any time.

  1. Fee Changes

We may change subscription fees with reasonable prior notice. Continued use of the Service after fee changes constitutes agreement.

  1. Refunds

  • Mentoring: Sessions are non-refundable but may be rescheduled with 48h notice.

  • Courses/Digital Products: All sales are final. Refunds are only issued within 14 days and at our discretion.

  1. Content

You may post content, but you must own or have rights to it. By posting, you grant us a license to use and share it. We may remove any content at our discretion.

  1. Intellectual Property

All content created by us is protected by copyright and may not be copied, distributed, or reused without permission. Digital products are for personal use only.

  1. Mentoring and Coaching Disclaimer

Mentoring is guidance, not therapy or legal advice. We do not guarantee outcomes. You are responsible for your decisions and actions.

  1. Community Guidelines

When participating in our communities or events:

  • Be respectful and constructive.

  • No self-promotion unless invited.

  • Keep shared content confidential unless otherwise agreed.

  1. Use by Minors

Our services are intended for users 18 years or older.

  1. Accounts

If you create an account, ensure your information is accurate. You are responsible for maintaining the security of your account.

  1. Prohibited Uses

You may not:

  • Violate laws

  • Infringe on rights

  • Spread spam or malicious content

  • Interfere with the operation of the Service

  1. Analytics

We may use third-party tools to analyze usage and improve the Service.

  1. Links to Other Sites

We are not responsible for third-party sites linked from our Service. Use at your own risk.

  1. Disclaimer of Warranty

Our Service is provided “as is.” We make no guarantees regarding reliability, accuracy, or fitness for a particular purpose.

  1. Limitation of Liability

We are not liable for indirect or consequential damages. Our maximum liability is limited to the amount paid for the product or service.

  1. Termination

We may terminate access at any time, especially for violations. Provisions that survive termination include ownership, warranty disclaimers, and limitations of liability.

  1. Governing Law

These Terms are governed by the laws of France.

  1. Changes to Terms

We may update these Terms. Your continued use of the Service means you accept the new Terms.

  1. Waiver and Severability

If any provision is held invalid, the rest remain in effect. Failure to enforce a provision is not a waiver of that right.

  1. Feedback

You agree that any feedback provided becomes our property and may be used without restriction.

  1. Not Legal Advice

This content is informational and not intended as legal advice. For specific concerns, consult a legal professional.

  1. Contact Us

If you have any questions or concerns, contact: hello@paulinegoyard.com